Cookie Policy
Understanding how we use cookies to enhance your Imos Pizza experience
Last updated: January 15, 2024
1. Introduction
This Cookie Policy explains how Imos Pizza ("we," "our," or "us") uses cookies and similar tracking technologies on our website pizzimos.digital (the "Site"). This policy should be read alongside our Privacy Policy, which provides comprehensive information about how we collect, use, and protect your personal information.
By using our website, you consent to our use of cookies as described in this policy. We use cookies to enhance your browsing experience, analyze site performance, and provide personalized content related to our pizza delivery and restaurant services.
This policy covers all cookies placed by Imos Pizza and our third-party partners when you visit our website. Understanding how these cookies work helps you make informed decisions about your privacy preferences.
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They contain information that can be read by the website when you return to it later. Cookies help websites remember your preferences and provide a more personalized experience.
Types of Cookies:
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They help maintain your session while browsing our site, such as keeping items in your cart.
- Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They remember your preferences across multiple visits to our site.
- First-Party Cookies: Set directly by our website (pizzimos.digital) to enhance your user experience.
- Third-Party Cookies: Set by external services we use, such as Google Analytics or social media platforms.
Cookies cannot harm your device or files. They are simply text files that help improve website functionality and provide insights into how visitors use our site.
3. Why We Use Cookies
We use cookies for several important purposes to enhance your experience on our food delivery platform:
- Essential Website Functionality: Enable core features like user authentication, cart management, and order processing.
- Performance Improvement: Monitor site performance, identify technical issues, and optimize loading times.
- User Experience Personalization: Remember your location preferences, dietary restrictions, and favorite menu items.
- Analytics and Statistics: Understand how visitors interact with our site to improve our services and menu offerings.
- Marketing and Advertising: Deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
- Security: Protect against fraudulent activities and ensure secure transactions for online ordering.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled. They are usually set in response to actions made by you, such as setting privacy preferences, logging in, or filling in forms.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | pizzimos.digital | Maintains user session during visit | Session | Browser close |
| cart_items | pizzimos.digital | Preserves shopping cart contents | Persistent | 7 days |
| user_location | pizzimos.digital | Remembers delivery location for estimation | Persistent | 30 days |
| cookieConsent | pizzimos.digital | Stores cookie preference choices | Persistent | 1 year |
| security_token | pizzimos.digital | CSRF protection for form submissions | Session | Browser close |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our site performance and user experience.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique users | Persistent | 24 hours |
| _gat | Google Analytics | Throttles request rate | Persistent | 1 minute |
| _gtag | Google Analytics | Enhanced ecommerce tracking | Persistent | 2 years |
| site_analytics | pizzimos.digital | Internal performance tracking | Persistent | 90 days |
4.3 Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| preferred_language | pizzimos.digital | Remembers language preference | Persistent | 1 year |
| menu_preferences | pizzimos.digital | Stores dietary restrictions and preferences | Persistent | 6 months |
| delivery_address | pizzimos.digital | Saves frequent delivery addresses | Persistent | 1 year |
| ui_preferences | pizzimos.digital | Interface customization settings | Persistent | 6 months |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They may be set by our advertising partners and used to build a profile of your interests.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel tracking | Persistent | 3 months | |
| ads_tracking | pizzimos.digital | Tracks ad campaign effectiveness | Persistent | 30 days |
| remarketing_data | Google Ads | Enables remarketing campaigns | Persistent | 90 days |
| conversion_tracking | Various Partners | Measures conversion rates | Persistent | 30 days |
5. Third-Party Cookies
We work with trusted third-party service providers who may place cookies on your device to help us provide better services. These partners include:
Google Analytics
We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect information about your visit, including pages viewed, time spent on site, and how you arrived at our site.
Privacy Policy: https://policies.google.com/privacy
We use Facebook Pixel to measure the effectiveness of our advertising campaigns and provide you with relevant advertisements on Facebook and Instagram.
Privacy Policy: https://www.facebook.com/privacy/explanation
Payment Processors
Our payment partners may use cookies to ensure secure transactions and prevent fraud when you place orders online.
Delivery Partners
Third-party delivery services may place cookies to optimize delivery routes and provide real-time order tracking.
6. Cookie Duration
Cookies have different lifespans depending on their purpose:
Session Cookies
These cookies are temporary and are deleted when you close your browser. They include:
- User session identifiers
- Security tokens
- Shopping cart state (if not saved)
Persistent Cookies
These cookies remain on your device for specified periods:
- 24 Hours: Google Analytics (_gid)
- 7 Days: Shopping cart persistence
- 30 Days: Location preferences, advertising tracking
- 90 Days: Site analytics, remarketing data
- 1 Year: Cookie consent preferences, language settings
- 2 Years: Google Analytics (_ga)
7. How to Manage Cookies
7.1 Browser Settings
You can control and manage cookies through your browser settings. Here are instructions for popular browsers:
Google Chrome
- Open Chrome and click the three-dot menu in the top right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings or click "See all cookies and site data" to manage specific cookies
- To block all cookies, select "Block all cookies" (note: this may break website functionality)
Mozilla Firefox
- Open Firefox and click the three-line menu button
- Select "Settings" (or "Preferences" on Mac)
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," choose your preferred settings
- Click "Manage Data" to view and delete specific cookies
- Use "Custom" settings for more granular control
Apple Safari
- Open Safari and go to "Safari" menu > "Preferences"
- Click the "Privacy" tab
- Choose your cookie blocking preferences under "Cookies and website data"
- Click "Manage Website Data" to view and delete specific cookies
- Select "Block all cookies" to prevent all cookie storage
Microsoft Edge
- Open Edge and click the three-dot menu
- Select "Settings" from the menu
- Click "Cookies and site permissions" in the left sidebar
- Select "Cookies and site data"
- Choose your preferred settings or click "See all cookies and site data"
- Manage specific cookies or choose to block all cookies
7.2 Opt-Out Links
You can opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Ads: Facebook Ad Preferences
- Digital Advertising Alliance: Industry Opt-out Page
- Network Advertising Initiative: NAI Opt-out Tools
7.3 Our Cookie Consent Tool
We provide a cookie consent banner that appears when you first visit our site. You can:
- Accept all cookies for the full site experience
- Reject non-essential cookies while keeping necessary functionality
- Customize your cookie preferences by category
- Change your preferences at any time by clearing your browser data and revisiting our site
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may impact your experience on our website:
Limited Functionality
- Unable to maintain items in your shopping cart between pages
- Difficulty staying logged in to your account
- Loss of personalized menu recommendations
- Inability to save delivery addresses and payment methods
Features That Won't Work
- Order tracking and status updates
- Remembered location preferences for delivery estimation
- Customized interface settings
- Social media integration features
Degraded Experience
- Slower page loading due to lack of performance optimization
- Repeated requests for information you've already provided
- Less relevant content and offers
- Inability to complete complex transactions like online ordering
9. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) signal that can be sent to websites. Currently, there is no industry standard for how websites should respond to DNT signals.
Our approach to DNT signals:
- We respect your privacy choices and provide cookie management tools
- We do not currently respond automatically to DNT signals
- We recommend using our cookie consent tool to manage your preferences
- You can always disable cookies through your browser settings as described above
We continue to monitor industry developments regarding DNT signals and may update our practices in the future.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- We will update the "Last updated" date at the top of this policy
- Significant changes will be highlighted in our website notifications
- We may send email notifications to registered users about important changes
- Continued use of our website after changes constitutes acceptance of the updated policy
We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy.
11. Contact Us
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:
Imos Pizza
Address:
7847 Tanners Ln Suite 100
Florence, KY 41042, USA
Phone: +1 859-710-8877
Email: [email protected]
Business Hours
Monday - Sunday: 11:00 AM - 11:00 PM
Holiday hours may vary
Response Time:
We aim to respond to all inquiries within 24-48 hours.
12. More Information
For additional information about cookies and online privacy, you may find these resources helpful:
External Cookie Resources
- All About Cookies: www.allaboutcookies.org
- Cookie Central: www.cookiecentral.com
- Internet Advertising Bureau: www.iab.com
- Federal Trade Commission: Online Privacy Protection
Browser Help Pages
- Google Chrome: Chrome Cookie Settings
- Mozilla Firefox: Firefox Cookie Guide
- Apple Safari: Safari Cookie Management
- Microsoft Edge: Edge Privacy Settings
Related Policies
Please also review our other important policies:
- Privacy Policy - How we collect and use your personal information
- Terms of Service - Terms and conditions for using our website
- Refund Policy - Information about returns and refunds